INSTRUCTIONS
ON REPORTING AN OUTAGE
(One Meter)
For those members who have only one meter, this is how to report that
your power has been off:
· Call the Co-op number at 1-800-813-5230 or 471-5821 or 568-4611.
· You will select to automatically report an outage or talk to
a service representative.
· You will be asked to enter your 7-digit phone number (no area
code).
· The system will repeat your phone number to insure that it is
correct.
· If correct, press 1 to complete the report.
Should you need to talk to a service representative, press zero at the
prompt. There may be an extended wait with line ringing until personnel
can answer your call.
If you should have questions about this procedure, please call the office
during normal working hours.
